<p>Verition Fund Management LLC (“Verition”) is a multi-strategy, multi-manager hedge fund founded in 2008.  Verition focuses on global investment strategies including Global Credit, Global Convertible, Volatility & Capital Structure Arbitrage, Event-Driven Investing, Equity Long/Short & Capital Markets Trading, and Global Quantitative Trading.</p> <p> </p> <p>We are currently looking to hire a talented and experienced Senior Support Engineer to join their End User Services team in New York. The individual should have the ability to work in a team environment consisting of remote locations, adaptable in a fast-paced environment, strong adherence to established workflows or be able to identify improvements. Preferably from a financial background but more importantly a team player with a collaborative spirit. This role will primarily serve to end the working day.</p> <p><strong>Responsibilities</strong>:</p> <ul> <li>Provide desktop and mobile device support firm wide.</li> <li>Participate in scheduled on-call rotations, including nights and weekends.</li> <li>Install and configure computer systems and applications within the firm.</li> <li>Analyze, troubleshoot and resolve hardware and software problems.</li> <li>Own requests through to resolution, ensuring the requester is kept informed of the progress throughout.</li> <li>VIP support for Investment professionals.</li> <li>Create technical documentation.</li> <li>Professional written and interpersonal skills are essential when communicating with employees and vendors.</li> <li>Support the asset management of hardware and software.</li> <li>Support office moves, events, as and when required.</li> <li>Promote and train staff members to use of appropriate techniques, methodologies and tools to ensure they are familiar with applications, systems and equipment.</li> <li>Comply and contribute to company standards, processes, and procedures.</li> <li>Support and maintain the automation of the starters and leavers process.</li> <li>Drive innovation and continuous improvement within the team and business processes.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>7-15 years of experience in a similar role </li> <li>Windows Server support and administration</li> <li>Azure Active Directory support and administration</li> <li>Exchange Online support and administration</li> <li>VMware or comparable experience</li> <li>Mobile device platforms expertise (iOS, Android)</li> <li>SCCM Imaging experience </li> <li>Experience in first line networking.</li> <li>Experience with Market Data applications</li> <li>Service Now & Confluence experience</li> <li>Microsoft Office 365 suite</li> <li>Hardware knowledge (Lenovo, HP and Dell</li> </ul> <p> </p> <p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary Range</div><div class="pay-range"><span>$150,000</span><span class="divider">—</span><span>$200,000 USD</span></div></div></div>

Senior End User Support Engineer